Contact Us

A Helpful Connection for Your Home

Whether you are choosing something for your space or checking on an existing purchase, Quilvarno welcomes your questions. Our team can assist with product information, order updates, delivery concerns, and after-sales requests.

Email us at service@quilvarno.com with a brief description of what you need. For product questions, include the product name or page link so we can provide relevant information.

Help With an Existing Order

To help us locate your purchase, please include your order number and the email address used at checkout.

If your request concerns tracking or delivery, include any relevant tracking details. For an item that arrives damaged, defective, incorrect, or incomplete, photographs of the item and packaging, where available, can help us review the issue.

Keep the item and packaging while we assess your request, if reasonably possible. Missing packaging does not automatically prevent us from reviewing a product problem.

For an order change or cancellation, contact us promptly. We will check the fulfillment status and explain whether the requested adjustment is still possible.

Arranging a Return

Please contact us before sending an item back. Our team will review your request and provide the appropriate return address and instructions.

The company address listed below is not a designated return address. Sending an item there may delay its handling.

Our Return & Refund Policy explains eligibility, return shipping responsibilities, and refund processing times. If you are unsure how it applies to your order, email us for assistance.

Who Handles Your Purchase

Quilvarno is owned and operated by Jiangxi Juesheng Qianli Technology Co., Ltd. The company is the seller responsible for purchases through this store, including product sales, order processing, fulfillment arrangements, customer support, returns, and refunds.

Brand Name: Quilvarno

Operating Company: Jiangxi Juesheng Qianli Technology Co., Ltd.

Company Address: Room 5198, Building 4, Chasheng East Road Cultural and Creative Center, High-Speed Railway Economic Pilot Zone, Shangrao City, Jiangxi Province, China

Customer Support Email: service@quilvarno.com

Support Hours: Monday–Saturday, 9:00 AM–6:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.