Privacy Policy

Last Updated: October 28, 2026

Privacy at Quilvarno

This policy explains how personal information is collected, used, disclosed, and retained when you browse our store, place an order, or contact us. It also describes the choices available to you.

Quilvarno is owned and operated by Jiangxi Juesheng Qianli Technology Co., Ltd. The company is responsible for operating this store and handling personal information under its control, including information associated with purchases, deliveries, customer support, returns, and refunds.

For privacy questions or requests, email service@quilvarno.com.

Information Connected With Your Visit

The information involved depends on how you interact with us. It may include:

• Contact details, such as your name, email address, telephone number, and billing or delivery address.

• Purchase information, including products ordered, selected options, order totals, payment status, shipping details, returns, and refunds.

• Account information and preferences, if you create an account or use those features.

• Messages, photographs, and other details you provide when requesting assistance.

• Technical information, such as your IP address, browser type, device information, approximate location derived from your IP address, and website activity.

• Cookie identifiers and information collected through similar technologies, including optional analytics or advertising tools where enabled.

Payment credentials are handled through the payment services presented at checkout. We may receive transaction details needed to administer your purchase without receiving the complete payment credentials held by those providers.

Please provide only information relevant to your inquiry. Do not email passwords, full payment card numbers, card security codes, or one-time verification codes.

Where Information Comes From

We receive information directly from you when you place an order, submit a form, subscribe to emails, or communicate with our team.

Some information is collected automatically when you use the website. We may also receive relevant updates from providers supporting payments, fraud prevention, delivery, fulfillment, and customer communications.

Where optional analytics or advertising services are enabled, those services may provide information about website activity or advertising performance, subject to applicable preferences and consent requirements.

How Information Supports Our Store

We use personal information as reasonably necessary to:

• Receive and fulfill orders, process payments, and arrange delivery.

• Handle order changes, returns, refunds, and customer questions.

• Send purchase confirmations, tracking updates, and other service messages.

• Maintain accounts and remember preferences where those features are used.

• Operate, troubleshoot, and improve website functions.

• Identify suspicious transactions and protect against fraud or unauthorized activity.

• Understand website usage through analytics where enabled.

• Send permitted promotional communications and support advertising activities where enabled.

• Maintain appropriate business records, resolve disputes, and meet applicable obligations.

Where a legal basis is required, processing may be based on performing a purchase agreement, meeting a legal obligation, consent, or legitimate business interests, as applicable. Where consent is required, accepting a store policy does not replace that consent.

Service Providers and Other Recipients

We disclose relevant information to providers that help operate the store and complete customer requests. Depending on the service, these may include:

• Shopify and other website hosting or ecommerce technology providers.

• Payment processors, banks, and fraud prevention providers.

• Shipping carriers, fulfillment facilities, and delivery partners.

• Customer support and communication service providers.

• Analytics, advertising, and marketing providers where those services are enabled.

We seek to limit disclosures to information reasonably needed for the relevant purpose. Providers may process information on our behalf or, for certain activities, under their own responsibilities and privacy notices.

Information may also be disclosed when necessary to comply with an applicable requirement, respond to lawful requests, protect rights, investigate fraud, or address a dispute.

If our business undergoes a merger, acquisition, or transfer, relevant information may be disclosed as part of that process, subject to applicable protections.

Cookies and Similar Technologies

Cookies and similar tools can help maintain your cart, support checkout, remember preferences, and protect website functions.

Where enabled, optional analytics tools help us understand how visitors use the store. Advertising pixels and related tools may measure advertising results or support advertising based on browsing activity.

Where required, optional tracking is subject to consent. If a cookie preference control is displayed, you can use it to manage the categories offered. Browser settings may also allow you to block or delete cookies.

Blocking essential cookies can affect checkout, saved selections, or other functions. Preferences may apply only to the browser and device used and may need to be selected again after clearing browser data.

Advertising Choices

Where advertising tools are enabled, certain disclosures of identifiers or browsing activity may qualify as a “sale,” “sharing,” or targeted advertising under applicable privacy laws, even without a monetary payment.

Where applicable, you may request to opt out of these activities by emailing service@quilvarno.com or using available website privacy controls. Where required, recognized browser-based opt-out signals will be honored for the processing to which they apply.

Our Your Privacy Choices page provides additional information about submitting requests and managing preferences.

Emails and Communication Preferences

If you subscribe to promotional emails, we use your email address to send relevant store news, product updates, and offers as permitted.

You can unsubscribe through the link in a marketing email or by contacting service@quilvarno.com.

Opting out of marketing does not stop necessary communications about an order, payment, delivery, return, refund, or support request.

Retention and Protection

We retain personal information for as long as reasonably necessary for the purposes described in this policy. Relevant considerations include completing purchases, maintaining required records, handling customer requests, preventing fraud, and resolving disputes.

Retention periods depend on the information involved and applicable requirements. A deletion request may not require removal of records that we must retain for a permitted purpose.

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No internet transmission or storage system can guarantee complete security.

If you suspect unauthorized use of your account or information connected with our store, contact us promptly.

Your Privacy Requests

Depending on your location and the requirements that apply, you may have rights to:

• Access personal information or obtain information about its use and disclosure.

• Correct inaccurate personal information.

• Request deletion of personal information.

• Receive certain information in a portable format.

• Object to or restrict particular processing.

• Withdraw consent where processing depends on consent.

• Opt out of applicable advertising-related uses or disclosures.

• Appeal a decision concerning a privacy request.

Email service@quilvarno.com to make a request. Include enough information to identify the relevant interaction, such as the email address used with our store and an order number where relevant.

We may verify your identity before providing access or making changes. An authorized representative may need to provide evidence of permission to act for you.

Requests are handled within applicable deadlines. If a limitation or exception applies, we will explain it as required. You will not receive unlawful discriminatory treatment for exercising an applicable privacy right.

Where available, you may also raise a concern with the relevant privacy authority.

International Handling of Information

Our business and service providers may process information in countries other than where you live, including China and locations where our platform, payment, support, or fulfillment providers operate.

Privacy protections may differ between countries. Where applicable requirements govern international transfers, we use the safeguards required for those transfers.

Children’s Information

Our store is intended for a general shopping audience and is not directed at children. We do not knowingly collect children’s personal information in violation of applicable requirements.

If you believe a child has provided personal information improperly, contact service@quilvarno.com so we can review the matter and take appropriate action.

External Services

Links on our website may lead to independent websites or services. Their collection and use of information are governed by their own privacy notices.

Please review the relevant notice before providing information to another service.

Changes to This Policy

We may update this policy when our services, technology, or information practices change. The revised version will appear here with an updated date.

Where additional notice or consent is required, we will take the necessary steps.

Business Details and Privacy Contact

For questions about this policy or the handling of your personal information, contact us using the details below.

Privacy requests may require identity verification and additional review. The general inquiry response target below does not replace applicable deadlines for completing privacy requests.

Brand Name: Quilvarno

Operating Company: Jiangxi Juesheng Qianli Technology Co., Ltd.

Company Address: Room 5198, Building 4, Chasheng East Road Cultural and Creative Center, High-Speed Railway Economic Pilot Zone, Shangrao City, Jiangxi Province, China

Customer Support Email: service@quilvarno.com

Support Hours: Monday–Saturday, 9:00 AM–6:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.